FAQ’s

Beeswax Wraps

How do I use beeswax wraps?
Using the warmth of you hands mold the beeswax wrap around your object. Tip: Beeswax wraps stick best to themselves.
How long will my beeswax wrap last?
Beeswax Food Wraps may wrinkle and crack with time, but depending on care and use, these wraps can last up to a year. When the life of your wrap is done, it is fully compostable.
How do I clean my beeswax wrap?
Rinse with cold water or wipe with cool, damp cloth. Use mild soap, if necessary. Avoid hot water, as it will melt the beeswax. Hang or lay flat to dry.
How can I refresh my beeswax wrap?
Using a hairdryer, gently heat both sides of your wrap until the wax has melted slightly.

Reusable Paper Towels

How do I wash my my reusable paper towels?
Our reusable paper towels are machine washable and dryer safe.  Because they are made out of 100% cotton, they may shrink slightly.
Will my reusable paper towels stain?
Our reusable paper towels may stain depending on what you are using them for (spaghetti sauce and blueberries are our biggest culprits).  We try and choose fabrics that will hide stains and keep your reusable paper towels looking great for as long as possible.  After they are worn and stained, we recommend retiring them to your bathroom or rag bin to give them a second life.

Sustainable Home

How long will my wool dryer balls last?
Wool dryer balls should last hundreds of loads…honestly, we haven’t gotten to the end of life for the first ones we made several years ago!

Shipping 

What are shipping costs?
Shipping is free* within Canada!  There is a flatrate shipping fee of $9 for US residents. You can also choose the express shipping option at the checkout for an added fee if you need your products to arrive asap. *Gift packs are not included in the Free Shipping.
How long will it take my item to get to me?
We ship most of our packages via Canada Post regular untracked lettermail.  According to Canada Post, shipping times are approximately 4-7 business days within Canada and 5-10 business days for the US.
How are my items shipped?
Most items are shipped with Canada Post using regular untracked lettermail. We do not get a tracking number for these shipments, but if you require expedited shipping, please choose that option at checkout. Also, you may get your order in two separate packages.

Other

Do you wholesale your products?
Our beeswax wraps are currently available for wholesale. If you are a retailer interested in wholesale, please contact us for further details!
Do you do fundraisers?
Yes! Our beeswax wraps are currently available for fundraisers for schools, community group, sports teams, etc. If you are interested in details, please contact us and we will get back to you with more info!
What is your return policy?
We do not accept returns, but we have a 100% satisfaction guaranteed policy.  If you are not completely satisfied with your products, please let us know and you will be refunded.