FAQS

Kitchen Essentials

How do I use beeswax wraps?

Using the warmth of you hands mold the beeswax wrap around your object. Tip: Beeswax wraps stick best to themselves.

How long will my beeswax wrap last?

Beeswax wraps may wrinkle and crack with time, but depending on care and use, these wraps can last up to a year. When the life of your wrap is done, it is fully compostable.

How do I clean and care for my beeswax wrap?

Rinse with cold water or wipe with cool, damp cloth. Use mild soap, if necessary. Avoid hot water, as it will melt the beeswax. Hang or lay flat to dry. Avoid using with meat products.

Can I refresh my beeswax wrap that has lost some stickiness?

Using a hairdryer, gently heat both sides of your wrap until the wax has melted slightly and is shiny. Wave to cool and it is ready to keep using.

How do I wash and care for my reusable paper towels?

Our reusable paper towels are machine washable and dryer safe.  Because they are made out of 100% cotton, they may shrink slightly. Avoid fabric softener as that will decrease absorbency. Wash before first use.

Will my reusable paper towels stain?

Our reusable paper towels may stain depending on what you use them for. If you’re concerned about staining, I recommend choosing a darker or busier pattern. Stains don’t affect how they work, and you can always use a little natural stain remover if needed.

How do I use my bread bag to keep bread fresh?

Place your loaf inside, cut side down, and press out excess air. Roll down top as far as you can and clip it shut. Store at room temperature.

Can my bread bag be used in the freezer?

Yes, but I recommend not keeping it in the freezer for longer than a month.

Can I wash my bread bag/wet bag/bowl cover/casserole cover/snack bag?

Yes, they are machine washable and dryer safe. I recommend pulling out the liner on your bread bag/wet bag/snack bag when you wash it. Tumble dry on low.

Bath & Body/Cleaning Products

How do I use shampoo and conditioner bars?

Wet your hair and the bar, then rub the bar directly onto your hair or between your hands to create a lather. Massage in like regular shampoo. For conditioner, glide the bar over the ends of your hair, let it sit briefly, then rinse.

How long do the bars last?

The shampoo bars last 4-8 weeks (one person) and the conditioner bars last 12+ weeks.

How should I store my bars?

Let them dry completely between uses. Store on a draining soap dish or in a dry area to help them last longer.

What are facial rounds used for?

Use them just like disposable cotton rounds...for removing makeup, applying toner, or cleansing your face.

How do I wash my facial rounds?

Machine wash with your regular laundry. For best results, place them in a small mesh bag to keep them together. Air dry or tumble dry low.

How do I wash my facial rounds?

Machine wash with your regular laundry. For best results, place them in a small mesh bag to keep them together. Air dry or tumble dry low.

Will my facial rounds stain?

Some staining may occur, especially with makeup, but it won’t affect performance. Using a stain remover or washing soon after use can help.

Wholesale & Custom Orders

Do you offer wholesale?

Yes! Currently within Canada. Please email info@threehuggers.com for details.

Do you take custom orders?

Not generally, but if you have something in mind, send us an email at info@threehuggers.com and we'll be in touch.

Can I order custom prints on beeswax wraps?

We’re currently expanding to offer custom print orders for beeswax wraps. Please email us at info@threehuggers.com for more details!

Shipping

How much is shipping?

All orders under $50 have a flat rate shipping fee of $5. We pay for shipping for all orders over $50.

There is an option for express shipping within Canada for an additional fee.

How long will it take for my order to arrive?

Orders typically arrive within 1–3 weeks in Canada and the US. Most Canadian orders are shipped via Canada Post lettermail (untracked), while US orders ship every Wednesday via courier.

What countries do you ship to?

We currently only sell to Canada and United States residents.

Policies

Do you accept returns or exchanges?

Because these are personal/food-contact items, we do not accept returns. That said, if you’re unsatisfied with your order, please reach out, we want you to be happy with your purchase.